Pella Windows and Doors in Downers Grove
Installed by a Pella Certified Contractor. Family-run since 1973 and one of the first Pella Certified Contractors in the Chicago area.
Pella Certified Contractor
What a Pella Certified Contractor brings to your project
Pella builds the window. How well it performs for the next few decades depends on how it goes into the opening. Pella’s own warranty can be voided by an installation that ignores Pella’s instructions, which is why Pella trains and vets the contractors it certifies.
To hold Pella Certified Contractor status, a remodeling company completes Pella’s annual certification course and local installation training, carries insurance and local licensing, passes background checks, and installs a minimum number of Pella jobs. Royal Craft was one of the first companies in the Chicago area certified by Pella, and homeowners have come to us on Pella’s own recommendation.
Bill or Mauricio visits your home, measures every opening, and walks you through the Pella lines that fit the house and the budget. Our crew installs to Pella’s specifications, and we back the work with our 10-year workmanship warranty.
About the manufacturer
Pella at a glance
Pella has made windows in Pella, Iowa, for a century, and the Kuyper family still owns the company. A few facts worth knowing before you choose a brand.
1925
Founded on a better screen
Pete and Lucille Kuyper bought the Rolscreen Company, maker of a window screen that rolls up like a shade, and moved it to Pella, Iowa, in 1926.
1966
Blinds between the glass
Pella introduced Slimshade, which it describes as the first window with blinds sealed between the panes. Its first double-hung that tilts to clean from inside came in 1964.
20
Manufacturing locations
Pella reports 20 manufacturing locations and more than 10,000 team members, with headquarters still in Pella, Iowa.
150+
Product and design patents
From removable wood grilles (1958) to Hidden Screen (2022), Pella holds more than 150 product and design patents.
In J.D. Power’s 2025 U.S. Windows and Patio Doors Satisfaction Study, Pella ranked highest in customer satisfaction among window and patio door retailers. Pella has also been named an ENERGY STAR Partner of the Year multiple times, including Sustained Excellence awards.
Windows
Pella's replacement window lines
Pella sorts its windows by frame material. These four lines cover most replacement projects in the western suburbs, and each one is also made as a patio door so doors and windows can match.
Wood
Lifestyle Series
Wood inside, aluminum cladding outside. The only Pella windows offered with blinds or shades sealed between the panes, with glass from dual-pane up to AdvancedComfort triple-pane.
Styles: casement, awning, double-hung, picture, bay and bow.
Fiberglass
Impervia
Pella’s Duracast fiberglass with a powder-coat finish, which Pella tests from -40°F to 180°F. Dual- or triple-pane glass with argon.
Styles: awning, casement, double-hung, single-hung, picture, sliding and bay.
Vinyl
250 Series
Pella’s main vinyl line, with optional triple-pane glass and Pella’s Hidden Screen on double-hung, single-hung and sliding windows.
Styles: awning, casement, double-hung, single-hung, picture, sliding, bifold, bay and bow.
Vinyl
Encompass by Pella
Pella’s most budget-friendly line, for straightforward replacements where vinyl makes sense.
Styles: picture, sliding, single-hung and double-hung.
Pella Reserve, the top wood line, and the new aluminum Vista Series are sold through select Pella dealers and showrooms. If you have your heart set on one of them, ask at your estimate and we will tell you whether we can supply it. For the service itself, see window installation and replacement.
Doors
Pella doors for the front entry and the patio
We install Pella entry, patio and storm doors alongside our Albany and ProVia lines. Full details on our door installation page.
Entry doors
Fiberglass in Mahogany, Oak, Fir and Smooth finishes, steel, and wood or aluminum-clad wood. Fiberglass and steel doors come in 33 colors, with glass or solid panels.
Sliding patio doors
Made in Lifestyle Series, Impervia, 250 Series and Encompass, so a new slider can match the windows around it. Tempered glass is standard on Pella patio doors.
Hinged, multi-slide and bifold
Hinged French-style patio doors for a traditional look, plus multi-slide and bifold doors for wide openings, depending on the line.
Storm doors
Pella Select Fullview and Rolscreen storm doors with aluminum frames. The Rolscreen screen rolls out of sight when you do not need it.
Glass and options
Glass and options worth asking about
On a Chicago-area home, the glass package matters as much as the frame. These are the Pella options we talk through most at estimates.
AdvancedComfort Low-E
The Low-E coating Pella recommends for the northern U.S. Pella rates it at 85% UV blocked on dual-pane glass and 87% on triple-pane.
Triple-pane glass
A third pane adds insulation for cold winters. Available on select lines, including Lifestyle Series, Impervia and 250 Series.
Between-the-glass blinds and shades
Cordless blinds or shades sealed between the panes, so they never collect dust. On Pella windows they are exclusive to Lifestyle Series.
Sound and specialty glass
Sound-control glass with mixed glass thicknesses, obscure glass for bathrooms, tempered and laminated glass, and switchable privacy glass.
Choosing a line
Choosing Pella windows for a Chicago-area home
Downers Grove and the rest of DuPage and Cook counties sit in IECC climate zone 5A and in ENERGY STAR’s Northern zone. Under ENERGY STAR Version 7.0, a window qualifies in the Northern zone at a U-factor of 0.22 or lower, with a few alternatives that allow a slightly higher U-factor when the glass lets in more solar heat. A lower U-factor means less heat lost through the glass in January.
Every line below can be ordered with glass built for this climate. The bigger choices are frame material, the look inside the room, and budget. At the estimate we show you the NFRC ratings for the exact unit and glass package you are considering.
| Pella line | Frame | Stand-out option | Good fit for |
|---|---|---|---|
| Lifestyle Series | Wood interior, aluminum-clad exterior | Blinds or shades between the glass; triple-pane available | Homes where you want real wood inside the room |
| Impervia | Duracast fiberglass, powder-coat finish | Dual- or triple-pane with argon | Owners who want a durable frame without wood upkeep |
| 250 Series | Vinyl | Hidden Screen; optional triple-pane | Whole-house vinyl replacements with the widest choice of styles |
| Encompass by Pella | Vinyl | Pella's lowest-priced line | Rentals, basements and budget-first projects |
How it works
How a Pella project runs with Royal Craft
- In-home estimate. Bill or Mauricio measures every opening, checks frames and sills for rot or water damage, and walks you through the Pella lines and glass that fit.
- Written quote. Product, glass package and installation scope for each opening, in writing.
- Ordering. Pella builds your windows and doors to order. We give you the lead time when the order is placed.
- Installation day. Bill or Mauricio is on the jobsite. The crew removes the old units, installs to Pella’s instructions with proper flashing and weather barrier, insulates and seals, and finishes the trim inside and out.
- Walkthrough and paperwork. We check every sash and lock with you, and you get the paid invoice with your Pella warranty paperwork.
Warranty
Two warranties cover a Royal Craft Pella installation
Pella's product warranty
Most current Pella windows and doors carry a limited lifetime warranty for the original owner of an owner-occupied home, with shorter terms on some parts, such as 10 years on hardware and screens for wood products. Pella covers labor on product defects for 2 years.
If you sell the home, the lifetime coverage becomes a 10-year limited warranty counted from the original sale date. On Pella vinyl and fiberglass windows, the 20-year glass coverage transfers to the next owner.
Our 10-year workmanship warranty
Royal Craft backs the installation itself for 10 years. Pella’s showroom-only programs, the Pella Care Guarantee and the Pella Sales Branch installation agreement, apply only to windows bought from a Pella showroom. On our jobs, our own workmanship warranty covers the install.
Terms vary by product line and date of sale. Read the warranty for your exact product on Pella’s warranty page.
Reviews
What Pella customers say about Royal Craft
From our Google reviews, in the customers’ own words. More on our reviews page.
Myra M. · Pella slider, Google reviewRoyal Craft installed a Pella triple slider window for us and did a great job. They were recommended by Pella after I had had a bad experience with my own contractor on a similar slider months before.
Gerald G. · Pella windows, Google reviewHad numerous estimates; his was by far the best product (Pella) at an affordable price.
Jennifer · Pella windows, Google reviewI love the 3 Pella windows that Royal Craft installed. The 2 man team that installed the windows was thorough and did a great job - couldn't be happier with the install.
Penny B. · Pella windows and doors, Google reviewRoyal Craft replaced all my doors and windows (30). Took them 2 days which was great. Work was professional, excellent quality and amazing value for the price. I love my new Pella windows and doors.
Jason S. · Pella sliding door, Google reviewWe had a new Pella sliding glass door installed. The door is beautiful, the installation was quick and done to perfection.
Denise G. · Pella front door, Google reviewI needed a Pella front door replaced. The owner, Bill, promptly returned my call, came out to look at the job and gave me a quote. The installation crew arrived on time and had the job done in a few hours.
Financing for Pella windows and doors
Royal Craft offers financing through the GreenSky® Program for qualifying Pella window and door installations. Loans are provided by federally insured lenders in the program. Review plans and apply on our financing page or call (630) 725-1000.
FAQ
Pella windows and doors: common questions
What is a Pella Certified Contractor?
A remodeling company that Pella has trained, vetted and certified to sell and install its products. Pella requires certified contractors to complete an annual certification course and local installation training, carry insurance and local licensing, pass background checks, and complete a minimum number of Pella jobs. Royal Craft was one of the first companies in the Chicago area to earn it. You can confirm any contractor with Pella's Find a Contractor tool.
Is buying Pella from Royal Craft different from buying at a Pella showroom?
The windows and doors are the same, and so is Pella's product warranty. The difference is who installs and stands behind the installation. Pella's Sales Branch installation agreement and the Pella Care Guarantee apply only to showroom sales. On our jobs, Royal Craft's 10-year workmanship warranty covers the installation, and Bill or Mauricio is your contact from the estimate to the final walkthrough.
How much do Pella windows cost?
Pella's own 2026 cost guide puts typical installed prices at about $800 to $1,600 per window for vinyl and $1,100 to $2,200 or more for fiberglass and wood. Those are Pella's national averages. Your price depends on the line, the size and style, the glass package and the condition of each opening. We give you a written quote after measuring, and the estimate is free.
Are Pella windows wood, vinyl or fiberglass?
All three, plus aluminum. Pella's wood lines are Pella Reserve and Lifestyle Series, its fiberglass line is Impervia, its vinyl lines include 250 Series and Encompass by Pella, and the new Vista Series is aluminum.
Does the Pella warranty transfer if I sell my house?
Partly. Pella's limited lifetime coverage is for the original owner who lives in the home. When the home is sold, it becomes a 10-year limited warranty counted from the original sale date. The 20-year glass coverage on Pella vinyl and fiberglass windows transfers to the next owner. Keep the paid invoice and warranty paperwork with your house records.
Which Pella glass is best for the Chicago area?
Pella recommends its AdvancedComfort Low-E glass for the northern U.S., and the Chicago area is in ENERGY STAR's Northern zone. Triple-pane glass adds more insulation on the lines that offer it. The best package also depends on which way each window faces and how much winter sun you want, so we look at each opening during the estimate.
Can I get a federal tax credit for new Pella windows in 2026?
Not under the 25C Energy Efficient Home Improvement Credit. According to the IRS, that credit does not apply to windows, doors or skylights placed in service after December 31, 2025. Some older articles online still describe it. Ask your tax professional about your situation. (Checked October 2026.)
Do you install Pella patio doors and storm doors too?
Yes. We install Pella entry doors, sliding and hinged patio doors, and Pella storm doors, along with our Albany and ProVia door lines. See our door installation page for more.
Related services
Plan the rest of the exterior
Window installation →
Replacement and new windows for Downers Grove homes, Pella and ProVia, installed with proper flashing and finish.
Door installation →
Entry, patio and storm doors from Pella, Albany and ProVia.
Siding →
Replacing siding and windows together lets the trim, flashing and weather barrier tie in once.
Attic insulation →
New windows stop drafts at the glass. Attic insulation and air sealing handle the rest of the house.
Our other manufacturer partners: GAF roofing, James Hardie siding, Albany doors and LP SmartSide siding.
Where we install Pella: Downers Grove, Darien, Woodridge, Hinsdale, Clarendon Hills, Oak Brook, Westmont and Lisle, plus the rest of our service areas.
Get a Pella estimate from the owner
Call (630) 725-1000 or request a free in-home estimate. Bill or Mauricio will measure every opening and walk you through your Pella options.
Sources (checked October 2026): Pella history and company facts; Pella warranties; Pella Certified Contractor requirements; Pella glass options; Pella replacement window cost guide; J.D. Power 2025 Windows and Patio Doors Satisfaction Study; ENERGY STAR Version 7.0 window criteria; IRS Form 5695 instructions. Pella, Lifestyle Series, Impervia, Encompass and Rolscreen are trademarks of Pella Corporation.